Business Intelligence Is Being Utilized To Optimize Customer Experience At Royal Caribbean Cruise Lines
SAN JOSE, CA– June 21, 2012 – Technology consultancy KPI Partners partnered with Royal Caribbean Cruise Lines on a customer spotlight webinar that featured a unique business intelligence solution at RCCL. Through the use of state-of-the-art business intelligence technology, Royal Caribbean can bring together various disparate data sources to help optimize the vacation experience for travelers on all of their ships.