McDonald's restaurants are found in 118 countries and territories around the world and serve 68 million customers each day. McDonald's operates over 35,000 restaurants worldwide, employing more than 1.7 million people. The company also operates other restaurant brands.
An initial implementation done by "Big 5" consulting company left significant gaps in McDonald's desire to have a global 24x7 BI strategy. Performance issues were impacting user adoption and 24x7 availability. Oracle E-Business Suite was the primary data source and several complex data quality issues were exposed.
McDonald's needed to ensure that business intelligence best practices were followed during their simultaneous ERP system implementation. McDonald's also needed to ensure that the ERP implementation was of the highest quality.
KPI Partners completed a thorough health check of McDonald's existing business inteligence environment that had been customized for their finance department. A strategic road map was constructed to help guide McDonalds along a path towards achieving their goals:
KPI made the recommendation to McDonald's for a simultaneous enterprise resource planning (ERP) and business intelligence (BI) deployment using Oracle E-Business Suite (EBS), Oracle Business Intelligence Enterprise Edition (OBIEE), and Oracle BI Applications (OBIA). With the strategic consulting expertise of KPI Partners, McDonald’s was able to: